Selling Jewelry Made Simple: How Our Hassle-Free Process Works

We Will Beat Any Offer Guaranteed

We Make It Effortless to Sell Your Gold, Silver, and Diamond Jewelry.

Selling your jewelry online is easier and faster than you might expect.


After you register on our website, we’ll send you secure, prepaid shipping materials so you can safely send us your gold, silver, or diamond jewelry. Every shipment is fully tracked and insured & bonded for your peace of mind.

Once your jewelry arrives, our GIA certified appraisers carefully evaluate each piece and provide you with a fair market offer. If the offer works for you, simply accept it and we’ll process your payment right away. If you choose not to sell, just decline the offer—your jewelry will be returned to you at no cost.

The Journey from Our Founder

I never planned on working in a pawnshop. It was supposed to be a temporary stop—just a way to pay the bills while I figured out the real direction of my life. But life has a funny way of teaching you lessons in the most unexpected places.

The shop sat on the corner of a tired strip mall, its neon “WE BUY GOLD” sign flickering like an old heartbeat. Every day, people drifted in carrying pieces of their lives—wedding rings, gold chains, bracelets passed down through generations. Some walked in hopeful, thinking their items might buy them a bit of breathing room. Others walked in with shame painted on their faces, forced to let go of something meaningful just to get through another week.

I remember one woman in particular. She came in holding a small velvet pouch. Inside was a gold locket with her mother’s picture tucked inside. She needed money to cover a car repair so she could get to work. I tested the locket, weighed it, and brought the numbers to my manager. He made an offer that felt like a punch to my gut. I knew the metal alone was worth far more. She looked at the number, swallowed hard, and nodded anyway. I watched her walk out, empty-handed, and something in me cracked. Day after day, I saw the same thing—good people being lowballed, sometimes taking a fraction of what their items were truly worth. And I stood there, front row, watching the ripoff unfold like some rehearsed theater act. Eventually, I realized I couldn’t be part of it anymore.

So I left.

I didn’t have a big plan. I didn’t have investors. I didn’t even have a real office—just a folding table, a testing kit, and a promise to myself: I would treat people the way they deserved to be treated. I began buying gold and other precious metals directly from folks. No gimmicks. No games. Just honest pricing—significantly more than the pawnshops offered, because I knew what the metal was truly worth, and more importantly, I knew what their trust was worth.

And something amazing happened.

People started coming to me not just for the money, but because they felt respected. They brought their friends. They told their families. Before long, my little operation grew into a real business—one built on fairness instead of desperation. I think back to that pawnshop sometimes—the flickering sign, the quiet heartbreak that lingered behind every transaction. Leaving wasn’t just about starting a business. It was about starting over. About doing right by people who walked through the door carrying pieces of their lives.

And every day since, I’ve been grateful that I chose integrity over convenience—because in the end, that’s worth more than gold.

AU Exchange online gold and jewelry appraisal service
Customer mailing gold and silver jewelry to AU Exchange for evaluation
Assorted gold and silver jewelry ready for online appraisal
GIA-certified jewelry appraisal and cash offer process
High-value jewelry evaluated for fair market cash offer
Customer receiving fast cash offer from AU Exchange
Online jewelry selling process with AU Exchange payment options

The Simple, Transparent Way to Sell Your Jewelry with Confidence

How Selling Your Jewelry with AU Exchange Works

When customers ask how AU Exchange makes the selling process so simple, the answer is straightforward—we combine expertise, safety, and efficiency to deliver a seamless, trustworthy experience. That’s why so many people choose AU Exchange as their preferred online buyer for gold, silver, and diamond jewelry.

Expertise

Whether you’re selling gold jewelry, silver pieces, or diamond accessories, AU Exchange provides professional evaluations backed by GIA-certified appraisers. Our team uses advanced testing technology and real-time market data to ensure you receive an accurate, fair offer based on today’s true value.

Safety

Your peace of mind matters. AU Exchange ensures that every shipment is fully tracked, handled securely, Bonded, and insured—with complimentary coverage included from the moment your items are sent. We maintain industry-leading standards of transparency and protection, so you can feel confident every step of the way.

Efficiency

We believe great value should come with great service. AU Exchange offers one of the fastest appraisal turnarounds available. Once you receive your offer and choose to accept it, payment is processed promptly—no delays, no hassle. If you decide not to sell, we return your jewelry free of charge.

Still Wondering if AU Exchange Is the Right Choice?

We believe great value should come with great service. AU Exchange offers one of the fastest appraisal turnarounds available. Once you receive your offer and choose to accept it, payment is processed promptly—no delays, no hassle. If you decide not to sell, we return your jewelry free of charge.

Gold Selling FAQs

Do you buy broken gold jewelry or other broken jewelry pieces?

As long as it contains gold, silver, or platinum, we will purchase it. The material's value is based on its weight and purity, not its condition.

How much does the appraisal cost?

Our service is completely free. We will provide you with complimentary shipping as well as an appraisal at no cost to you. If you decline our offer we will ship your items back free of charge.

What happens after I accept your offer?

You will get paid within 24hr to 48hr per weekday or weekend.

Are my items insured & bonded during transit?

Yes. All Appraisal Kits are fully insured and bonded according to our Terms & Conditions. Each shipment is securely packaged, tracked at every step, and delivered to our 24/7 camera-monitored facility, ensuring your jewelry stays safe from start to finish.

What can I send into AU Exchange?

You can mail us any material containing gold, silver, or platinum. That includes anklets, bracelets, brooches, chains, charms, clasps, earrings, gold solder, ingots, links, nuggets, pendants, pins, rings, shot, watches and bands, wire (gold or platinum) and everything else! If you're not sure of something, either mail it to us and let our experts make the determination or give us a call and we may be able to help you over the phone.

What if my material will not fit in Fedex or UPS Envelope?

No problem. No amount is to small or too big. We are equipped to handle all shipments regardless of size. Contact us either by phone at 813-591-9563 or email and well help you make the necessary arrangements.

If I decline my offer, will it cost me anything to get my items back?

Absolutely not. If you decline our offer we'll return your items to you Immediately free of charge without any hassle.

How do payments work?

We offer your preferred payment method

Is AU Exchange legit?

Yes. AU Exchange is a fully trusted and reputable company with an A+ BBB rating, GIA-certified appraisers, and a fully insured & bonded shipping process. Every kit is tracked and delivered to our secure, 24/7 monitored facility, ensuring your jewelry is evaluated safely and thoroughly.

Do you buy diamonds?

For diamonds, we have different options which an GIA appraiser will then speak with the customer on those options. If you have question please contact us.

Experience the Gold Standard of Service

A+ Rating BBB

Over 1,000 5-star reviews show AU Exchange's commitment to excellence.

Fully Insured & Bonded

Receive up to $150,000 insurance on every shipment. See terms and conditions.

Accurate Appraisal

Our team of expert appraisers will carefully evaluate your items to ensure you receive the highest possible payout.

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or email us at [email protected]

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