Selling Jewelry Made Simple: How Our Hassle-Free Process Works

We Will Beat Any Offer Guaranteed

We Make It Effortless to Sell Your Gold, Silver, and Diamond Jewelry.

Selling your jewelry online is easier and faster than you might expect.


After you register on our website, we’ll send you secure, prepaid shipping materials so you can safely send us your gold, silver, or diamond jewelry. Every shipment is fully tracked and insured & bonded for your peace of mind.

Once your jewelry arrives, our GIA certified appraisers carefully evaluate each piece and provide you with a fair market offer. If the offer works for you, simply accept it and we’ll process your payment right away. If you choose not to sell, just decline the offer—your jewelry will be returned to you at no cost.

The Journey from Our Founder

I never planned on working in a pawnshop. It was supposed to be a temporary stop—just a way to pay the bills while I figured out the real direction of my life. But life has a funny way of teaching you lessons in the most unexpected places.

The shop sat on the corner of a tired strip mall, its neon “WE BUY GOLD” sign flickering like an old heartbeat. Every day, people drifted in carrying pieces of their lives—wedding rings, gold chains, bracelets passed down through generations. Some walked in hopeful, thinking their items might buy them a bit of breathing room. Others walked in with shame painted on their faces, forced to let go of something meaningful just to get through another week.

I remember one woman in particular. She came in holding a small velvet pouch. Inside was a gold locket with her mother’s picture tucked inside. She needed money to cover a car repair so she could get to work. I tested the locket, weighed it, and brought the numbers to my manager. He made an offer that felt like a punch to my gut. I knew the metal alone was worth far more. She looked at the number, swallowed hard, and nodded anyway. I watched her walk out, empty-handed, and something in me cracked. Day after day, I saw the same thing—good people being lowballed, sometimes taking a fraction of what their items were truly worth. And I stood there, front row, watching the ripoff unfold like some rehearsed theater act. Eventually, I realized I couldn’t be part of it anymore.

So I left.

I didn’t have a big plan. I didn’t have investors. I didn’t even have a real office—just a folding table, a testing kit, and a promise to myself: I would treat people the way they deserved to be treated. I began buying gold and other precious metals directly from folks. No gimmicks. No games. Just honest pricing—significantly more than the pawnshops offered, because I knew what the metal was truly worth, and more importantly, I knew what their trust was worth.

And something amazing happened.

People started coming to me not just for the money, but because they felt respected. They brought their friends. They told their families. Before long, my little operation grew into a real business—one built on fairness instead of desperation. I think back to that pawnshop sometimes—the flickering sign, the quiet heartbreak that lingered behind every transaction. Leaving wasn’t just about starting a business. It was about starting over. About doing right by people who walked through the door carrying pieces of their lives.

And every day since, I’ve been grateful that I chose integrity over convenience—because in the end, that’s worth more than gold.

AU Exchange online gold and jewelry appraisal service
Customer mailing gold and silver jewelry to AU Exchange for evaluation
Assorted gold and silver jewelry ready for online appraisal
GIA-certified jewelry appraisal and cash offer process
High-value jewelry evaluated for fair market cash offer
Customer receiving fast cash offer from AU Exchange
Online jewelry selling process with AU Exchange payment options

The Simple, Transparent Way to Sell Your Jewelry with Confidence

How Selling Your Jewelry with AU Exchange Works

When customers ask how AU Exchange makes the selling process so simple, the answer is straightforward—we combine expertise, safety, and efficiency to deliver a seamless, trustworthy experience. That’s why so many people choose AU Exchange as their preferred online buyer for gold, silver, and diamond jewelry.

Expertise

Whether you’re selling gold jewelry, silver pieces, or diamond accessories, AU Exchange provides professional evaluations backed by GIA-certified appraisers. Our team uses advanced testing technology and real-time market data to ensure you receive an accurate, fair offer based on today’s true value.

Safety

Your peace of mind matters. AU Exchange ensures that every shipment is fully tracked, handled securely, Bonded, and insured—with complimentary coverage included from the moment your items are sent. We maintain industry-leading standards of transparency and protection, so you can feel confident every step of the way.

Efficiency

We believe great value should come with great service. AU Exchange offers one of the fastest appraisal turnarounds available. Once you receive your offer and choose to accept it, payment is processed promptly—no delays, no hassle. If you decide not to sell, we return your jewelry free of charge.

Still Wondering if AU Exchange Is the Right Choice?

We believe great value should come with great service. AU Exchange offers one of the fastest appraisal turnarounds available. Once you receive your offer and choose to accept it, payment is processed promptly—no delays, no hassle. If you decide not to sell, we return your jewelry free of charge.

Gold Selling FAQs

What does AU Exchange do?

AU Exchange specializes in evaluating and purchasing gold and fine jewelry from customers in a safe, private, and transparent way. We offer in-home appraisals or meet at a location convenient for you.

Is there any cost for an appraisal?

No. All evaluations are completely free, whether we come to your home, meet at a secure public location or you mail in your pieces. You are under no obligation to sell.

How does the in-home appraisal work?

Our team member arrives at your scheduled time, verifies your items, performs a professional evaluation, and explains the value clearly. If you choose to sell, payment is made on the spot.

Can we meet somewhere other than my home?

Absolutely. Many customers prefer meeting at a local café, library room, community center, or other comfortable location. We aim to make the process flexible and secure for you.

How do you determine the value of my jewelry?

We evaluate:

- Gold purity

- Weight

- Metal content

- Current gold market prices

We explain every step so you know exactly how your offer is calculated.

What types of items do you buy?

We purchase:

- Gold jewelry (broken or whole)

- Rings, chains, bracelets, earrings

- Estate and inherited pieces

- Damaged or mismatched items

- Dental gold

If you're unsure, just ask — we’ll let you know.

Do you buy silver or diamonds?

We primarily focus on gold, but we can evaluate certain silver items or diamond pieces. Let us know what you have so we can advise you.

Do I need an appointment?

Yes, for in-person not for mail-in pieces. Scheduling ensures privacy, safety, and your dedicated time. Appointments can be made easily through our website or by phone.

Is my information kept private?

Yes. We value your privacy. Your information and appraisal details are kept confidential and secure.

What if I decide not to sell?

No problem at all. There is zero pressure. If you choose not to move forward, your items remain yours, and the appraisal is still free and returned immediately.

How fast do I get my payout?

Payment is made immediately once you accept the offer.

Is AU Exchange local?

Yes. We proudly serve the Tampa Bay region, including Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Wesley Chapel, Land O’ Lakes, and Lakeland.

What makes AU Exchange different from pawnshops?

- No-pressure environment

- Transparent evaluations

- Professional, respectful service

- Higher market-based payouts

- Private appointments rather than public counters

We focus on trust, comfort, and fair value — not quick loans or resale profit.

Can seniors use this service easily?

Definitely. Many of our customers are seniors. We offer:

- In-home appointments

- Easy explanations

- Clear paperwork

- Optional family involvement

Our process is designed to be simple, safe, and comfortable.

What areas do you serve for in-person appraisals?

We serve:

- Hillsborough County

- Pinellas County

- Pasco County

- Polk County

If you're slightly outside these areas, just ask — we can still accommodate.

Experience the Gold Standard of Service

A+ Rating BBB

Over 1,000 5-star reviews show AU Exchange's commitment to excellence.

Fully Insured & Bonded

Receive up to $150,000 insurance on every shipment. See terms and conditions.

Accurate Appraisal

Our team of expert appraisers will carefully evaluate your items to ensure you receive the highest possible payout.

AU Exchange homepage banner for selling gold and silver jewelry online

Follow Us

Give us a ring at (813) 591-9563
or email us at [email protected]

We're here and ready to chat, so feel free to hit us up with any questions!

Support

Terms & Conditions